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SAMEBIKE FAQ

 

Battery & Charging FAQ ?

"" Can it be ridden if battery runs out ?

Yes,we ride many times without the battery on and use it only on uphill parts. It's easy to turn on and off while riding.

"" Can the battery be quickly removed to reduce weight? i want to ride it as a normal bike sometimes ?

yes,anytime, samebike comes with removable battery

"" How far can I go on the ebike on a full charge ?

Up to 35 miles, more or less depending your riding style, level of pedal assist an/or throttle, rider weight, hills, and headwinds/tailwinds.

"" How many times can I recharge my ebike battery? and what is thre right way to charged ?

The battery life is about 800 cycles. You may either charge it on the bike or take the battery off for charging. You may find more information about charging in our instruction manual

"" Is the battery waterproof ?

The battery is not waterproof it is Splash resistant it has a cover for the charging port that slides over it but you cannot submerge this battery.

Throttle & Pedal Assist

"" Can I use the throttle the entire ride ?

Yes, you can --that is what it is there for! However, using the throttle the entire time you are riding will impact how long the battery will last, getting you 20-30 miles on a full charge

"" What is the highest speed the ebike will go ?

Depending on the ebike you choose, it can go up to 20mph or 25MPH to ensure compliance with state and federal laws for bikes

"" How to enable/disable the speed limit ?

Enable:Turn off the ebike. Pull the break and turn on the ebike. Holding in the break for 5 seconds.

Disable::Turn off the ebike. Rotate the throttle handle and pull the brake. Turn on the ebike and keep holding in the brake and throttle for 5 seconds. For 2022 New ebikes, it is operated through display.

General FAQS

"" Which is your official stores ?

www.samebike.store is our official store. Before we build our official store, our resellers registered those websites with our brand.

"" Will my Ebikes arrive assembled ?

1. 99% Assembled -- For folding e-bikes, all you need to do after unbox: unfold and check the tightness of the screws.

2. 85% Assembled -- You need to install the handlebars, front wheel, pedals, and seat.

"" How to assemble a Electric Bikes ?

It's easy to install with the tools attached and assemble guide in the manual and videos in SAMEBIKE official Youtube.